Are you confident your business can keep growing without added complexity, waste, and firefighting?
Do you have a consistent, repeatable way of running operations — or does performance depend on a few key people “making it happen”?
When issues appear, does your organisation see them early, solve them fast, and learn — or do the same problems keep returning in different forms?
Many businesses grow to a point where the old approach stops working.
The operation gets bigger, the pressure increases, and despite hiring good people, leaders feel like they’re spending more time chasing execution than driving strategy.
You might have good tools in place. You might run improvement projects.
But without an integrated system, results are often inconsistent — gains fade, standards slip, and teams fall back into old ways of working.
World-class organisations don’t rely on heroic individuals or isolated initiatives.
They build an Operational Excellence System — a set of clear principles, practical routines, and disciplined management rhythms that drive consistent performance, strengthen culture, and sustain improvement over time.
Operational Excellence isn’t about doing more.
It’s about creating the structure that gives you control, unlocks hidden capacity, and makes profit improvement repeatable.
If you want to understand what an Operational Excellence System really is — and what the essential principles and practices look like in a practical, Australian business context — then…
Join us for this LIVE webinar event:
Operational Excellence Unlocked: Essential Practices for Growth, Control & Profit
This Event Will Book Out.
Register Your Spot Now!
- Achieve consistent operational performance, not adhoc results that depend on individuals
- Gain greater control and visibility across operations — fewer surprises, fewer fires to fight
- Unlock hidden capacity within existing people, equipment and assets
- Improve profitability and ROIC through better flow, reduced waste, and smarter decision-making
- Able to scale and grow without losing efficiency and control
Operational Excellence is not about working harder —
it’s about building your business so that it can perform at its best, every day.


- What Operational Excellence really means
- What an Operational Excellence System is, and how it drives consistent performance
- What measureable benefits does Operational Excellence deliver and why leading organisations invest heavily in it.
- The 8 Core Principles and 12 Essential Practices that form the foundation of all high-performing organisations
- How to kickstart Your Operational Excellence Journey in a practical, realistic way
- Australian case study examples and what a typical OE journey looks like
As always, we allow ample time for Q&A, so you can ask the tough questions specific to your organisation and get practical, unbiased advice.
- your business relies too heavily on individuals
- performance is inconsistent across teams, sites or departments
- improvement initiatives start with energy but fade over time
- you’re constantly firefighting rather than working strategically
- your organisation lacks a clear, repeatable way of operating
- growth is creating complexity instead of control
… then it’s likely that what’s missing is a clear Operational Excellence System.
This session will help you understand how to create structure, discipline and sustained performance.
Register now and join us for this LIVE webinar

Your presenter Damien Lacey
Operational Excellence is something the world’s best organisations take extremely seriously. It’s core to who they are and a critical enabler of sustained success.
In this practical session, you’ll learn what sits behind that success and how effective Operational Excellence systems drive growth, control and profitability.
The workshop is led by Damien Lacey, Founder of OE Partners, who has spent more than 20 years working across Australia and Japan, helping leadership teams deliver genuine step-change improvements in productivity, performance and culture.
Testimonials from other event attendees

” I thoroughly enjoyed this event, the content was extremely relevant as we have recently centralised a number of functions and recruited new staff, so this is very topical to us.
It was really interesting to see different options and hear about best practice from other attendees… I’d highly recommend this OE Partners event. “
David Ritchie,
Kings Group, Head of Operational Performance

” It was a well structured and very relevant to many real life operational challenges.
We are about to embark on a review of one of our front end operational processes that currently has gaps and causes inefficiencies and cost overruns within production. This will assist with this review.
I’d definitely recommend this event, it was good to also have participants from a broad range of backgrounds and industries in the session to share perspectives and challenges “
Quentin Baxter,
Chief Supply Chain Officer, NHP Electrical Engineering

” It was very well run and had a nice balance of theory and the real world examples discussed really resonated with the group. The session gave everyone practical strategies, tactics and tools to take back to their respective companies.
I also liked the way the facilitator visualised the transformation opportunity and used data points to support the hypothesis.
I can highly recommend OE Partners Masterclass events. “
Richard Duncan,
Continuous Improvement & Innovation, Officeworks – Supply Chain

