Lean Six Sigma Black Belt - Provide your team with the skills needed to drive better productivity within your organisation.
After just 4 months you will be ready to tackle the any business problem with confidence and have the skills to lead a business on their Operational Excellence journey.
A Lean Six Sigma Black Belt is skilled in complex problem solving. They are able to guide and mentor teams of improvement project leaders (green belts etc.) to success. A Lean Six Sigma Black Belt is also able to design and execute an organisation’s overall Operational Excellence Strategy.
OE Partners’ Lean Six Sigma Black Belt program has been designed to develop truly capable Operational Excellence practitioners. The program runs over a minimum 4 of months. The skill development program is designed to embed the foundations of Lean Six Sigma, build practical skills for business improvement and business transformation and finally mentor and guide others on how to execute the methods for themselves.
After successfully completing this course you will learn how to
Take poorly defined organisational issues and define them as clear business projects
Accurately quantify, with the right numbers, the organisation’s current performance
Engage with teams and data to uncover the systemic root causes of poor performance
Solve the complex business problems and deliver breakthrough performance improvement
Engage with an Organisation's Leadership team and design a successful Operational Excellence Strategy
Lead and Mentor teams of process improvement professionals for company wide deployment
*Includes 0.5 Day for exam. 1 week after last training workshop day
Businesses achieve competitive success in one of three ways...
• Customer Intimacy (IBM, SAP, Big 4 Consultancies)
• Operational Excellence (McDonalds, Toyota, Costco)
Most businesses are not Apple, selling the latest “must have” product. Similarly, most businesses are unable to achieve the level of business integration and depth of relationship that SAP or IBM are able to. The majority of organisations operate in a directly competitive marketplace where similar companies offer a somewhat similar product or service. In today’s world of ever increasing disruption & competition businesses that are able to achieve operational excellence hold a competitive advantage.
MBA programs from the world’s leading institutes all include operational excellence as a foundation component for leadership development.
Recent job market studies show that at any one time, more than 10,000 jobs related to operational excellence (1) are listed in Australia alone. According to Money’s “Highest-Paying Skills for $100K+ Jobs” (2) Lean Six Sigma Green Belts and Black Belts earn an additional 8.7% and 10.5% higher salary than their peers, respectively.
Lean Six Sigma is a well-established and well-respected approach to achieving operational excellence and Lean Six Sigma skills continue to be in high demand. OE Partners in partnership with APMG International and the Lean Six Sigma Academy have
designed this course to give you practical skills to transform businesses and accelerate your career.
We look forward to partnering with you on your journey.
Today’s organisations face performance pressures, potential disruption and a continually
changing marketplace. It takes skill and knowledge to simplify the complexity and zero in on
what the strategic priorities for the business should be.
A Lean Six Sigma Black Belt can eliminate waste and improve the performance of any business
process. The 80 / 20 rule was developed by Vilfredo Pareto in the 19th century and it is more
relevant than ever in the 21st.
OE Partners’ Lean Six Sigma Black Belt program has been designed to develop truly capable
Operational Excellence practitioners. The program runs over a minimum 4 of months. The skill
development program is designed to embed the foundations of Lean Six Sigma, build practical
skills for business improvement and business transformation and finally mentor and guide others
on how to successfully execute the Lean Six Sigma methods for themselves.
After successfully completing this course you will learn how to...
• Accurately quantify, with the right numbers, the organisation’s current performance
• Engage with teams & data to uncover the systemic root causes of poor performance
• Solve the complex business problems and deliver breakthrough performance improvement
• Engage with an Organisation's Leadership team and design a successful Operational Excellence Strategy
• Lead and Mentor teams of process improvement professionals for company wide deployment
Having spent years in the field executing 100’s of business improvement projects and transformation programs ourselves, at OE Partners we understand that getting change to happen requires more than just technical knowhow and numbers. It requires working with people and through extended teams. This is why our program also includes the latest thinking on Change Management and Project Management Practices
You will learn...
Lean Six Sigma Green Belts and Black Belts identify the priority problems that companies face. They simplify the complexity into defined and manageable problem statements, then work with data and teams to bring about effective solutions.
The following examples show how Lean Six Sigma methods brought about significant change.
A. Business Problem:
Orrcon Steel is a leading Australian manufacturer and distributor of steel, tube and pipe. The business, owned by BlueScope Steel, employs some 600 people in manufacturing plants in Queensland and South Australia and distribution plants throughout Australia. At the heart of the Victorian distribution plant is an automated steel bar picking machine, a large and complex piece of equipment with four individual operating stations, which has been in place for 13 years. Orrcon took over this machine in March 2016, and quickly found that bottlenecks and inefficiencies meant next-day deliveries were often not being met.
B. How Lean Six Sigma Helped:
Through workshops the team developed an end to end site Value Stream Map, and collected key operational performance data. With a newly achieved visibility and understanding on how the process operated as a whole, the team then conducted “go & see” activities and further problem-solving workshops. The causes of bottlenecks were identified, and methods of operation changed to ensure next-day delivery of steel.
C. The Outcome:
DIFOT (delivery in full on time) is now being achieved for just over 90% of orders, compared to 60% previously. Customer satisfaction has improved markedly, machine replenishment systems have been improved, maintenance has been streamlined and labour needs have dropped by about 20%.
A. Business Problem:
After a decade in business, WordPress website and blog developer Incsub had become one of the world’s largest WordPress sites. The Australian-based company has three business areas: WPMU DEV, with around 100 subscription products for members; Edublogs, which provides millions of blogs in the education field; and CampusPress, which hosts educational WordPress sites.
Like many successful startups, Incsub had grown organically and rapidly. But a lack of proper systems and processes led to client losses because of mistakes, duplications and staff confusion as to how to approach tasks.
B. How Lean Six Sigma Helped:
Incsub’s staff & stakeholders were interviewed and, two overall business objectives were set: build foundations to allow scale, and achieve measurable improvement of business performance in customer retention and growth. Two projects each had their own problem-solving team: reduction in bugs and member cancellations; and design, development and QA process improvement.
Lean six sigma data analytics were used to better understand how the process was currently performing and what issues were leading to customer cancellations. The team was trained in Lean problem solving and A3 reporting. A structured DMAIC (Define, Measure, Analyse, Improve, Control) problem solving approach allowed all team members to get on the same page and work together in a disciplined fashion towards achieving a measurable improvement.
C. The Outcome:
Reduction in software bugs and client cancellations was tackled first project. A 96% reduction in the number of reported but unsolved bugs was achieved, reducing from 878 at project commencement to 29 at completion. A 58% reduction in the number of member cancellations also resulted, down from 60 per week to 25 per week. The project
has already delivered savings of hundreds of thousands of dollars, and will deliver millions of dollars of saving in the long term.
Lean Six Sigma has established itself as a well known and respected operational excellence strategy:
From lean to lasting: Making operational improvements stick – McKinsey Quarterly (3)
Mind the (Skills) Gap – Harvard Business Review (4)
How Six Sigma Black Belts Slice Through Silos At Cummins – Forbes.com (5)
Lean Six Sigma Is a Useful Tool in the Process Improvement Toolbox – Gartner (6)
Creating Business Value Lean, Kaizen and Six Sigma – Engineers Australia (7)
Taming Complexity With Analytics – The Wall Street Journal (8)
Lean Six Sigma has its origins in the manufacturing sector, however it has now been adopted in a wide range of industries:
DMAIC approach is used by banks to create rules based credit policies and faster credit approval processes
Veteran Affairs Medical centre improves operational inefficiency associated with the direct medical service delivery process (https://www.ncbi.nlm.nih.gov/pubmed/20924252)
A major insurance company applies Lean Six Sigma methods to prioritise its pricing model and achieved a 10% boost in profits (http://www.bain.com/publications/articles/lean-six-sigma-for-services-industry.aspx)
Water and waste treatment plant reduced energy usage and cost with 2 major six sigma project initiatives (https://www.epa.gov/sites/production/files/2013-11/documents/eum-lean-guide.pdf)
The real value of technology is demonstrated and the deployment process improved when Lean Six Sigma is applied to major IT projects (https://www.cio.com/article/2439918/it-organization/six-sigma-for-better-it-operations-and-customer-satisfaction.html)
Projects to improve scanning accuracy delivered 8 figure savings for a major grocery retailer (http://www.cspdailynews.com/industry-news-analysis/corporate-news/articles/six-sigma-retail)
Optimised inventory levels across the end-to-end supply chain the key to a major retailer’s growth plans (https://www.wsj.com/articles/todays-top-supply-chain-and-logistics-news-from-wsj-1506335200)
Using lean principles regulatory agencies changed the way frontline leaders interact with customers to cut backlogs by 70% (http://www.factcheck.org/UploadedFiles/2014/04/McKinsey.pdf)
The goal of our program is to equip participants with the capabilities to apply Lean Six Sigma methodologies to a variety of business problems. Foundational theory and comprehension is the first step, then the program covers practical exercises to reinforce theory and a hands on simulated manufacturing process is used to get participants thinking about improvement in practice.
Participants looking to achieve certification have 3 options...
• Attendance at 12 Day Workshop
Theory Certification – 60 Question Multiple Choice Exam
• Conducted in person in a classroom setting, invigilated by OE Partners
• Open book, maximum of 2 subject texts can be used
• 60 Questions, paper based (180 mins)
• Pass Rate is 63.3 % (38 marks out of 60)
• Formal Exam Assessment and Certificate Issued by APMG International
Project Certification – Submission of two Lean Six Sigma projects
• Project Coaching and Review is provided by an OE Partners Lean Six Sigma Master Black Belt Facilitator
• Formal Project Submission, Assessment & Certification by APMG International
• Each project must demonstrate an achievement of saving / cost avoidance of at least $75,000 per year
Our program is comprehensive and designed to ensure participants get the most out of their investment with a true capability build. By running our program over 4 months with 4 stages to ensure lasting capability is achieved.
Our courses & trainers are independently certified by APMG International.
APMG International is the world’s largest and most trusted certification body, running over 150,000 certification exams globally each year.
Genuine Capability Build
By running our program over 4+ months*, utilising a combination of text, online resources, face to face workshops, sample problem exercises, hands on process simulation and real-life project coaching, we enable participants to achieve the genuine capability build they are seeking.
Workplace Based Project Coaching & Support
The real learning happens when you apply your Lean Six Sigma skills in the workplace. Should you choose to take the Project Certification Option, OE Partners is here to support each step of the way.
With our Project Kick-off workshops we get you over the initial hurdle of “How do I start?” Then we make sure you successfully implement your first project by providing you with the regular project coaching support of a Master Black Belt practitioner.
Learn from in-the-field Master Black Belt Practitioners
All our Trainers are practicing, in-the-field, Lean Six Sigma Master Black Belt Consultants. Gain a deeper and practical understanding by learning from those who solve complex business problems with Lean Six Sigma on a daily basis.
Achieve a Globally recognised & validated Certification Standard
OE Partners trainers and courses are accredited by APMG International. The Lean Six Sigma certification you receive is issued by APMG International, the world’s leading accreditation, certification and examination institute.
• Runs 150,000 certification exams annually
• 90% pass rate for candidates who train with an APMG accredited training organisation
* the duration extends for participants also pursuing the Project Certification Option